We are delighted to be supporting a luxury 4-star hotel set in a picturesque Cotswolds village. They are looking for an experienced Reception Manager to lead their front-of-house team, ensuring a seamless, welcoming experience for all guests while upholding the hotel’s high standards of service.
You’ll be wondering what’s in it for you as the Reception Manager…
- £34,320 per annum plus £3,000 service charge
- Temporary live in accommodation available for 6 months (£250 per month)
- Wonderful career development opportunities
- Discounts on F&B, spa treatments & products and stays across the group
- Free meals on duty
Responsibilities as the Reception Manager…
- Leading the well-being and development of the reception team, conducting appraisals and providing training while managing rotas.
- Attending key meetings, including HOD, BEO, and Finance meetings, and staying informed on monthly revenue budgets and targets.
- Ensuring an exceptional guest experience by delivering highly personalised service, ensuring the comfort and satisfaction of all guests.
- Work collaboratively with the team, building strong relationships and providing flexible support to address any issues or queries.
- Overseeing front desk operations with proficiency in systems such as Opera, Outlook, Word, and email, ensuring smooth and efficient service.
This Reception Manager position offers the chance to lead a front-of-house team in a prestigious 4-star hotel, renowned for its excellence in guest service. It’s an ideal opportunity for someone eager to progress in a dynamic and supportive environment.
PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.
We appreciate that your CV may not be up to date. No problem, send me what you have to [email protected] or look me up on LinkedIn and send me a message there!
